Dr. Courtney Ngai (she/her/hers) is a Research Scientist within The Institute for Learning and Teaching (TILT) at Colorado State University and a consultant for Empowered Consulting. Dr. Ngai’s previous research focused on student thinking when solving problems using chemistry, and she collaborated with K-12 teachers and university researchers on the Chemical Thinking Learning Progression project. Dr. Ngai’s current work focuses on organizational change in higher education as part of the Departmental Action Team project. She has facilitated six departmental teams working to improve their undergraduate programs and is investigating how to best support and sustain change in higher education. As a consultant, Dr. Ngai supports teams and education-focused projects through research, facilitation, and program evaluations. Her work is guided by principles around equity, communication, and data.